Cookies Policy
Last updated: January 2024
This Cookies Policy explains what cookies are, how we use them on our website, and your choices regarding cookies. By using our website, you consent to the use of cookies in accordance with this policy.
What Are Cookies?
Cookies are small text files that are placed on your computer or mobile device when you visit a website. They are widely used to make websites work more efficiently and to provide information to website owners. Cookies help us remember your preferences, understand how you use our site, and improve your experience.
Types of Cookies We Use
Essential Cookies
These cookies are necessary for the website to function properly. They enable core functionality such as security, network management, and accessibility. You cannot opt out of these cookies as they are required for the website to operate.
- Session cookies: Temporary cookies that expire when you close your browser
- Cookie consent: Remembers your cookie preferences
- Form data: Temporarily stores form information during submission
Functional Cookies
These cookies enable enhanced functionality and personalisation, such as remembering your preferences and choices. If you do not allow these cookies, some features may not function properly.
- Language preferences: Remembers your language settings
- User preferences: Stores your site preferences
- Service selection: Remembers previously selected services
Analytics Cookies
These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. This helps us improve our site.
- Page views: Tracks which pages are visited
- Time on site: Measures how long you spend on our website
- Navigation paths: Understands how you move through the site
Marketing Cookies
These cookies may be set through our site by advertising partners. They may be used to build a profile of your interests and show you relevant advertisements on other sites.
Cookie Duration
Cookies can remain on your device for different periods:
- Session cookies: These are temporary and are deleted when you close your browser.
- Persistent cookies: These remain on your device until they expire or you delete them. Our persistent cookies typically expire within 12 months.
Managing Cookies
You have several options for managing cookies:
Browser Settings
Most web browsers allow you to control cookies through their settings. You can typically find these options in the "Privacy" or "Security" section of your browser's settings menu. You can:
- Delete all cookies from your browser
- Block all cookies
- Allow all cookies
- Block third-party cookies
- Clear cookies when you close your browser
- Accept cookies from specific websites
Our Cookie Banner
When you first visit our website, you will see a cookie banner that allows you to accept or reject non-essential cookies. Your choice will be saved in local storage and remembered for future visits.
Opt-Out Links
For third-party analytics and advertising cookies, you can often opt out directly through the provider's website or through industry opt-out mechanisms.
Impact of Disabling Cookies
If you choose to disable cookies, please note that some parts of our website may not function properly. Essential features that rely on cookies include:
- Booking form functionality
- Remembering your cookie preferences
- Session management during form submissions
Third-Party Cookies
Some cookies on our website are set by third parties whose services we use. We have no control over these cookies. Please refer to the privacy policies of these third parties for more information about their cookies.
Updates to This Policy
We may update this Cookies Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We encourage you to review this page periodically for the latest information.
Contact Us
If you have questions about our use of cookies, please contact us:
Email: [email protected]
Address: 47 Pemberton Street, Birmingham, B18 6NX, United Kingdom